WE RESPECT YOUR PRIVACY
Lootlens Pty Ltd respects your right to privacy and is committed to safeguarding the privacy of our customers. “Personal Information” is information we hold which is identifiable as being about you.
TYPE OF PERSONAL INFORMATION WE COLLECT
We receive, collect and store any Personal Information you enter on our website and applications or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
HOW WE COLLECT INFORMATION
When you conduct a transaction on our websitewebsite and applications, as part of the process, we collect Personal Information you give us such as your name, address and email address. Your Personal Information will be used for the specific reasons stated above only.
WHY WE COLLECT SUCH PERSONAL INFORMATION
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
HOW WE STORE, USE, SHARE AND DISCLOSE YOUR PERSONAL INFORMATION
Our company is hosted on web site and application management platforms and in some cases manages it’s own platforms. These platforms allow us to provide our products and services to you. Your data may be stored through these platforms’ data storage, databases and the general platform suppliers’ applications. These platforms and platform suppliers store your data on secure servers behind firewalls.
All direct payment gateways offered by platform suppliers and used by our company adhere to rigorous industry standards and help ensure the secure handling of credit card information by our websites, applications, platform suppliers and service providers.
HOW WE COMMUNICATE WITH YOU
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce any agreement we may have with you and any applicable national laws. For these purposes we may contact you via email, telephone, text messages, and postal mail.
HOW WE USE COOKIES AND OTHER TRACKING TOOLS
We may from time to time use cookies on our Applications and Websites. Cookies are very small files that are used to identify you when you come back to the Applications and Websites and to store details about your usage. Cookies are not malicious programs that access or damage your computer, tablet or smartphone. Most devices automatically accept cookies but in some cases you can choose to reject cookies by changing your device settings. However, this may prevent you from taking full advantage of our Applications and Websites.
THIRD PARTIES
Our Applications and Websites may, from time to time, have links to other applications or websites not owned or controlled by us. These links are meant for your convenience only. Links to third party applications and websites do not constitute sponsorship or endorsement or approval of these third parties. Please be aware that Lootlens Pty Ltd is not responsible for the privacy practises of other such applications or websites. We encourage our users to be aware, when they leave our Applications or Websites, to read the privacy statements of each and every application or website that collects personal identifiable information.
HOW YOU CAN WITHDRAW YOUR CONSENT
If you don’t want us to process your data anymore, please contact us at support@lootlens.com.
PRIVACY POLICY UPDATES
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website and applications.
QUESTIONS AND YOUR CONTACT INFORMATION
If you would like to: access, correct, amend or delete any Personal Information we have about you, you are invited to contact us at support@lootlens.com.